Delete Your PlayPio Account

Delete from the PlayPio account page

Users can sign in on the PlayPio website or Android app with the same account they previously used, then permanently delete the account from the account settings page.

Steps to permanently delete an account

1. 1

   Sign in

   Sign in to PlayPio with the Google account or other sign-in method connected to the PlayPio account.

2. 2

   Open account settings

   Open the account menu, select the account or profile settings, then scroll to the Delete account section.

3. 3

   Confirm account ownership

   Enter the email address shown on the PlayPio account and type DELETE exactly as requested.

4. 4

   Complete permanent deletion

   Select Permanently delete account. When the request succeeds, the PlayPio sign-in account and account-linked data are deleted and the current device is signed out.

Data deleted with the account

• The PlayPio authentication account associated with the sign-in provider. The external Google account itself is not deleted.
• The PlayPio profile, including display name, avatar, and profile banner.
• Saved games and favorites linked to the account.
• Likes or dislikes linked to the account.
• Other PlayPio preferences that are directly linked to the deleted account.

Device-local and limited retained information

Recently played games or preferences stored only in browser or app storage are not server-side account records. They may remain on the device until the user clears the PlayPio app storage, browser cookies, or local storage.

Game reports submitted before deletion may be retained for moderation, abuse prevention, and technical support. After the account is deleted, the report's direct PlayPio account reference is removed and is not used to restore the deleted account.

Limited security, fraud-prevention, diagnostic, backup, or legally required records may be retained only for the period reasonably necessary for those purposes. These records are not used to restore the deleted PlayPio account.

Third-party game providers may process separate gameplay, advertising, or technical data under their own privacy policies. Deleting a PlayPio account does not delete an unrelated account created directly with a third-party provider.

A user who cannot access the PlayPio account page can send an account deletion request to support@playpio.com. The request should be sent from the email address connected to the PlayPio account so ownership can be reasonably verified.

PlayPio will never ask for a Google password, Supabase service key, keystore password, private key, or recovery code to process an account deletion request.

More information about account data, browser storage, service providers, security, and privacy requests is available in the PlayPio Privacy Policy.